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After-sales service hotline
400 free phone: 800-8576-400 0576-84067755
Fax: 0576-84067755 E-mail: wangye@wangye.com.cn
Time: morning, its service to 5:30 in the afternoon rest on Sunday
After-sales service "3 packets" rules
Zhejiang Taizhou Wangye in the motorcycle on the market prestige, protect the interests of user, wave motorcycle to strengthen the post-sale service work, users are hereby formulated in accordance with the "3 packets" rules.
A, always is
1: the purchase of the motorcycle users, wave in accordance with the requirements specification product use, maintenance and maintenance, and holds the product certification and, under the precondition of product since the date of car (with bill), within one year or trip mileage in 60 km of the manufacturing problem, all can enjoy "3 packets" service. Time or more than one midterm "3 packets" period is over. No longer enjoy "3 packets" service.
2: "3 packets" principle to adjust to repair, change, a new thing for new products quality problems arise in the repair, should ensure the technical requirements of the factory.
3: the principle of users in one month by product certification, the warranty card bill to my company, located in the "special nationwide pit" or local vendors for maintenance procedure of thrusters. Second, "3 packets" scope and content
(1) electric parts, instrumentation, batteries etc. "3 packets" period in six months. DianDuJian "3 packets" for three months.
(2) due to the manufacturing quality products or product itself does not comply with the design requirements.
(3) in normal circumstances, the welding stress fracture phenomena.
(4) for manufacturing quality products and the influence to the partial or total use of performance.
(5) products sold since the date of the fault occurred performance within 7 days after the maintenance center and technical service personnel appraisal, buyers can choose to return, exchange or repair.
(6) the product since within 15 days from the date of purchase, the performance of the fault occurred maintenance center and technical service personnel appraisal company established, buyers can choose a replacement or repair.
(7) in "3 packets" period due to the manufacturer fails to timely provide fittings, causing more than 90 days without fixed or maintenance, still cannot use normally twice the buyers requirements of the same type change in the car, and agree to provide proof of the pit, and maintenance of distribute unit is responsible for users with the same specification for the products in accordance with relevant state regulations, and collect motorcycle depreciation.
(8) After the replacement of the "3 packets" period since the date of delivery. The dealer invoice unit affix stamp behind, and provide new replacement "3 packets" certificate.
Third, the scope and content of "3 packets"
1 does not conform to the requirements of the general.
2 don't conform to "3 packets" content and scope.
3 because of the improper use of user custody, disassemble, modification or without after-sale service and technical personnel agree, pit self-purchased accessories and repair damage and fell, touch that damage to the fault.
4 bulb, fuse, brake shoe block and various lines, brake odometers barrows, line, seals, air filters filter and spark plug in the normal use of parts, consumable parts, do not belong to the "3 packets".
5 have been factory's products distribution unit or transportation units for poor store, transport and packing, components and breakage is lost, damaged, oxidative radcidity etc, do not belong to the "3 packets" for each dealer unit in product, should check, foreign packing and unpacking implement system of examination and acceptance, and fill YanShouChan. If found problems timely reporting, and relevant documents, transportation, can immediately contact with me, to claim that the transport unit concerned.
6 not press formulary conduction formalities of warranty.
7. Alter "3 packets" or "3 packets" certificate of conformity with repair model number.
8. To force majeure cause damage.
9 no "3 packets" vouchers and effective invoice or formalities of discrepancies.
10. The bear "3 packets" repairers are open move damage.
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